Returns & Exchanges

At CHAVES KNIVES, we stand by the craftsmanship of our products and offer a 30-day return window for items in their original, unused condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for returns or exchanges.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags and protective materials are included to maintain eligibility for a full refund.

3

Ship the Item

Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing